My hair fell victim to the effects of hard water. It was unmanageable, coarse and tangled. It had even taken on a slightly rust colored hue in some areas. I saw the Hard Water Wellness Shampoo and had to try it. This product did not disappoint. I could tell while I was still in the shower after I rinsed the shampoo out that my hair felt softer. After drying and styling, my hair was smooth and felt soft, the coarse texture was gone! I love this shampoo!