When I moved into the country for the first time, I knew nothing about hard water until I stood up for a wedding. When I went to get my hair done, the way the bright lights hit my hair, I could tell it was no longer blonde...but orange! I asked my stylist why it was like that and she held up some of my hair and was able to scrap off a TON of buildup. She then explained to me what was going on and I immediately scheduled for her to "crystal" my hair. When I went to my appointment, she mixed up the crystals and worked it into my hair really well and through me under the hair dryer for a while. When she washed it out, it was better but I still wasn't back to my normal natural blonde so she sent me home with the Malibu C Hard Water Wellness Remedy packets to mix at home once a week along with the Hard Water Shampoo and Conditioner. My hair has NEVER been this healthy and I love it!! I wouldn't be without Malibu C Hard Water Wellness products. Thank you.